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Task #2107

Create a mail alias for documentation team

Added by Olivier Hallot about 1 year ago. Updated about 1 year ago.

Status:
Closed
Priority:
Normal
Category:
-
Target version:
Team - Pool
Start date:
Due date:
% Done:

100%

Estimated time:
Tags:
URL:

Description

So far we tried to catch new collaborators with a link to our iRC. Unfortunately this requires permanent connection to IRC, which is not realistic and people that comes to IRC wants an immediate respose, other wise they go away.

So let's try now to have a mail alias for the purpose. With a mail alias, the interrested party will know the response can take some hours or the day after to respond.

Suggested alias name: ->

History

#1 Updated by Florian Effenberger about 1 year ago

  • Assignee set to Guilhem Moulin

Guilhem, are you savvy with our Postfix setup on pumbaa already and can have a look?
Basically, you just need to edit /etc/postfix/virtual and run a postmap
(The setup itself is a bit old, working on that...)

If you're lost, let me know, then I'll deal with it.

#2 Updated by Guilhem Moulin about 1 year ago

  • Status changed from New to Closed

Sure, done :-) I didn't reload postfix though; the new alias will only be effective once the cleanup(8) daemon notices the file has changed (it's a short-lived process so it shouldn't take more than a few minutes).

On the long run I think all of this should be ported to the LDAP directory :-)

#3 Updated by Guilhem Moulin about 1 year ago

  • % Done changed from 0 to 100

#4 Updated by Florian Effenberger about 1 year ago

Sure, done :-) I didn't reload postfix though; the new alias will only
be effective once the cleanup(8) daemon notices the file has changed
(it's a short-lived process so it shouldn't take more than a few minutes).

Thanks a lot!
Olivier, can you give it a try? ;-)

On the long run I think all of this should be ported to the LDAP
directory :-)

Let's discuss this in time - no objections per se, but before moving
e-mail to LDAP I'd like to have it perform for other infra services
first. :)

#5 Updated by Olivier Hallot about 1 year ago

  • Status changed from Closed to Feedback

Sorry to say, but it is not working.

I get a mail delivery return, when I send a mail to .

Delivery to the following recipient failed permanently:

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain libreoffice.org by mx1.heinlein-support.de. [91.198.250.10].

The error that the other server returned was:
577 5.1.1 <>: Recipient address rejected: undeliverable address: host dobby.heinlein-support.de[91.198.250.9] said: 550 5.1.1 <> User doesn't exist: (in reply to RCPT TO command)

----- Original message -----

#6 Updated by Guilhem Moulin about 1 year ago

Interesting. I configured pumbaa which is the MX for `documentfoundation.org`, but mails send to the `libreoffice.org` domain are routed through different MX:es

~$ dig +short libreoffice.org MX
10 mx2.heinlein-support.de.
10 mx1.heinlein-support.de.
20 mx3.heinlein-support.de.

I don't think I have access to these boxes. Florian, what's the new way to add aliases under the `libreoffice.org` domain? (They are listed in pumbaa's mail server config but don't seem to be used anymore.)

#7 Updated by Florian Effenberger about 1 year ago

pumbaa is only responsible for documentation.org accounts
If you added libreoffice.org as target for pumbaa, please remove it
again :-) That domain is handled externally, just some @tdf addresses
forward to it

Sophie is managing the libreoffice.org addresses, can you poke her, Guilhem?

#8 Updated by Guilhem Moulin about 1 year ago

Yeah sure! Sorry, I should have checked the MX records before :-P

#9 Updated by Sophie Gautier about 1 year ago

The alias is set now.

#10 Updated by Florian Effenberger about 1 year ago

  • Target version set to Pool

Olivier, does it work as expected? Then we can close the ticket

#11 Updated by Olivier Hallot about 1 year ago

Yes, work as expected. Please close.

#12 Updated by Guilhem Moulin about 1 year ago

  • Status changed from Feedback to Closed

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