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Support #974

closed

Upload limit - Brazilian Website

Added by Eliane Domingos de Sousa almost 10 years ago. Updated almost 10 years ago.

Status:
Closed
Priority:
High
Category:
-
Target version:
-
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Description

In the Brazilian Website (pt-br.libreoffice.org) is not possible anymore upload files higher than 8 mb. In the past it was possible and the limit was 15 mb. This information can be checked in the website ficheiros/uploads/pt-br-documents/magazine.


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Captura de tela de 2014-12-27 08_53_51.png (97.4 KB) Captura de tela de 2014-12-27 08_53_51.png Eliane Domingos de Sousa, 2014-12-27 10:55
Actions #1

Updated by Christian Lohmaier almost 10 years ago

  • Status changed from New to Feedback

can not reproduce - no problem uploading files within the 15MB (15*1024*1024*1024 bytes) limit.
Maybe not the size is the limit, but the duration it takes? - please provide date and time of upload attempt, so I can look in logs....

Or can you tell how long the upload took?

FastCGI sent in stderr: "PHP message: PHP Warning:  POST Content-Length of 15729067 bytes exceeds the limit of 15728640

→ so it uses the 15MB limit

see also the "dummy.pdf" I uploaded to assets - (just full of zeros, but a little more that 14MB in size)

Actions #2

Updated by Eliane Domingos de Sousa almost 10 years ago

I did the upload right now and it works. https://pt-br.libreoffice.org/assets/Uploads/PT-BR-Documents/Magazine/LM-ED14.pdf

If you can, I would like to know if you can see any log to check this, because Olivier and I tried to upload the file and didn't work. We tried on december 22 in the morning.

Thanks!

Actions #3

Updated by Christian Lohmaier almost 10 years ago

  • Status changed from Feedback to Closed

cannot find related errors in the log - all POST (i.e. submitting data to the site) access to /admin/assets have status code 200 on Dec 22, i.e. everything went OK from the site's perspective…

So unclear what was the cause - but as it works now, closing the ticket.

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