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Task #3721

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Crash reports have unhelpful <name_omitted> signature since LO 24.2

Added by Stéphane Guillou 7 months ago. Updated 3 months ago.

Status:
New
Priority:
High
Assignee:
Juan José González
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

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Description

Since LO 24.2, we are getting Linux-only <name_omitted> signatures in our crash report website: https://crashreport.libreoffice.org/stats/signature/%3Cname%20omitted%3E

Using the crash in bug https://bugs.documentfoundation.org/show_bug.cgi?id=141610#c8 as an example:

At the time of writing, we have 560+ crash reports in that mixed bag. This means there are different crashes that we can't easily tell apart and link to relevant Bugzilla reports.

For me, crash reports I've generated that have that signature have come from both Ubuntu 20.04 and 22.04.

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 #1

Updated by Juan José González 7 months ago

  • Status changed from New to In Progress
  • Assignee set to Juan José González
  • Priority changed from Normal to High

I need to push some changes to improve debug ability in the server. e.g. All dumps are deleted from server even if are not correctly processed

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 #2

Updated by Stéphane Guillou 7 months ago

Here's another example, same crash (tdf#160192) in two versions:

24.2 report has signatures for some of the steps, but not the last one.

Noting also that source paths are not given when there is a signature, but they should always be given to make it easy to jump to the relevant section. (Or was that done by design, to lighten the process / database?)

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 #3

Updated by Juan José González 3 months ago

  • Status changed from In Progress to New
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