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Bug #1114

closed

Service unavailable - information difficult to understand

Added by reinhold stapf almost 10 years ago. Updated over 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Tags:
Documentation
URL:

Description

As there are unfortunately recently often problems with the AskLibO page access, I had to read the message:

Service unavailable
This service is currently unavailable.
Please have a look at the list if this is a planned downtime. Otherwise please send a mail to

several times. What I do not understand is the part:

*Please have a look at the list if this is a planned downtime. *

for my understanding is an email address, thus I cannot lead to a website with a list of planned downtimes. However, having the possibility to look at a website to see if there is currently a planned downtime is a very good idea. Being able to access such a website with one click is sufficiently good to check if a site is down by an other reason then for regular maintenance.

Expectation: A clearer message at when the site is down and ideally having a link leading to a website with information on planned maintenance time.

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