Project

General

Profile

Actions

Task #1855

closed

Liaise and coordinate with marketing, translation, other user support, Help

Added by Olivier Hallot about 8 years ago. Updated about 7 years ago.

Status:
Closed
Priority:
Normal
Target version:
Team - Q1/2017
Start date:
2016-03-02
Due date:
% Done:

0%


Description

Liaise and coordinate with marketing, translation, other user support, Help


Files

blogpost_v2.odt (24.5 KB) blogpost_v2.odt Blogpost reviwed by Mike Olivier Hallot, 2016-06-20 14:54

Subtasks 2 (0 open2 closed)

Task #1869: Meeting with Brazilian doc communityClosed

Actions
Task #1870: Call with Daniel Rodriguez (Arg)Closed

Actions
Actions #1

Updated by Olivier Hallot about 8 years ago

  • Meeting with Brazilian doc team: 2015-03-15
    + http://goo.gl/DiFg55
    + Need for TDF branded documentation
    + No new doc, but translate existing guides
    + Need for more in-depth guides (modules guides)
    + Team to evaluate OmegaT, report findings
    + Translation of OmegaT wiki page (Olivier)
    -> https://goo.gl/58Pi9l
    + Next meeting 2016-3-31
  • Call with Daniel Rodriguez (Arg)
    + Doc in spanish outdated
    + Badly need for TDF doc in spanish
    + One spanish doc for all (regionalism not critical)
    + conclusion: similar demand of other comm'ties
  • Community:
    + Mails in Mailing list
    + IRC presence & responses
Actions #2

Updated by Olivier Hallot about 8 years ago

  • Status changed from New to In Progress
Actions #3

Updated by Olivier Hallot about 8 years ago

Meeting with Brazilian doc team in Apr 1st.

Several task on going. Summary is in http://goo.gl/Mpl9nK (in portuguese)

Actions #4

Updated by Olivier Hallot about 8 years ago

Another meeting with Brazilians team in April 16 and April 23.

This project is taking off, under recipe suggested by Sophie and Milos Sramek (OmegaT + GitHub)

Next: Need to coordinate the book writing team in English

Actions #5

Updated by Florian Effenberger almost 8 years ago

  • Target version set to Q2/2016
Actions #6

Updated by Olivier Hallot almost 8 years ago

Uploading blogpost of June 2016

Actions #7

Updated by Florian Effenberger almost 8 years ago

  • Target version changed from Q2/2016 to Q3/2016

Moving to Q3, as this will still be a topic in the current quarter
With Q2 being over, can you give us an update on where we stand?
What I've taken from the last calls is that this is more tedious than expected and we're currently working on improving outreach in all projects (doc, marketing, infra etc.), but I'd like to hear an update specifically on documentation

Actions #8

Updated by Olivier Hallot almost 8 years ago

  • Documentation is not visible in the maintream of TDF ecossystem
    So are extensions and templates
    www.libreoffice.org → Get Help → Documentation ( http://www.libreoffice.org/get-help/documentation/ )
    Cloph: we can't link everything on the same page
    → want a "portal" page as entry point (similar to old OOo page http://web.archive.org/web/20111201070724/http://www.openoffice.org/ )
    → fat buttons to different sections (Olivier: currently only focus is on download), Navigation links not prominent enough
    https://pt-br.blog.documentfoundation.org/ [→ navigation not as links, but with visual buttons]
    maybe something like http://qa.libreoffice.org/ with buttons -> documentation.libreoffice.org
    Florian: download page currently in the works -> we can do (small) changes to this still
    Mike is working on mockups
    will then share with Olivier for feedback
    Florian: how about having one button that is rotating to different parts of the project
    ("Did you know... ...we have documentation? ...you can download extensions & templates?")
    Florian: how about adding graphics to the website menu? (unsure how that pans out for the mobile view)
    Cloph: the only difference between pt-br and our website is the graphical buttons instead of text links
    need to be localized/nl-projects need different set of links (not all documentation available in all languages)

=> goal of all this: improve documentation download rate
Cloph could get some Piwik statistics out of that
for the call next week: menu website, structure and orders
website update: nothing for 2016
Sophie: nothing to add
Cloph: doesn't think navigation is too bad [but maybe suffers from daily use of the website just as Florian], but supports visual elements added to make grasping the website easier
Mike: informing people after/while downloading about manuals sounds worthwhile

Mike: how about adding a link to the manuals/user guides in the actual LibreOffice menu item
Florian: adoption is often delayed, so we could modify also the help wiki sidebar itself
Olivier: not happy with that, the help wiki is not the best means of getting help
landing page on documentation, with language detection and showing available documents -> possibly showing user's language
  • People don't feel stimulated to participate
    Olivier: Doc'n requires long time and concentration, it cannot be done lightly
    Olivier :Deep knowledge of LibreOffice and discipline for writing
    Olivier: How to make it fun for people to contribute? -> this is a project wide problem, cf. call scheduled for next week
    Sophie: very few participants in the English speaking community, people feel more comfortable in their native language
    Florian: Which languages are the most active? -> Sophie: possibly Italian or French, but also lots of content in Spanish and Portuguese
    Olivier: channelling of content is a problem, lots of stuff at YouTube, personal blogs etc.
    Olivier: PLANET DOC for LibreOffice (?)to 'planetize' many blogs that discuss LibreOffice Tips&Tricks
    Cloph: mailing lists as communication channels might be a problem
    Olivier: indeed, our tools are quite outdated
    Cloph: Reddit seems to be quite successful
    Italian community is quite successful on G+, Sophie knows several communities working on FB
    Italo and Eliane both mentioned Slack
    rewards: barnstars, interviews, get to the conference, ...

    +Perceived as not so fun to play with
    +Tools used (ODF Authors Plone) not user friendly and is just a repository clumsy to use
    Olivier: what other Open Source collaborative platform can we use to generate documents?
    Olivier: Alfresco? Owncloud? gitHub?
    Sophie: gitbook see https://www.gitbook.com/book/chrissherlock1/inside-libreoffice/details

Actions #9

Updated by Florian Effenberger over 7 years ago

  • Target version changed from Q3/2016 to Q4/2016
Actions #10

Updated by Florian Effenberger over 7 years ago

  • Target version changed from Q4/2016 to Q1/2017
Actions #11

Updated by Florian Effenberger about 7 years ago

  • Status changed from In Progress to Closed

Currently restructuring tickets
This is an old one, with a couple of tasks carried out, and the further discussion we've taken in internal calls
Closing this one, and follow-ing up with separate tickets

Actions

Also available in: Atom PDF