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Task #2119

closed

undeliverable e-mails

Added by Florian Effenberger almost 8 years ago. Updated about 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Guilhem Moulin
Category:
-
Target version:
Team - Q3/2017
Start date:
Due date:
% Done:

50%

Tags:
URL:

Description

We regularly get a chunk of undeliverable e-mails to the hostmaster address:

  • <>: Sender address rejected: Domain not found (in reply to RCPT TO command)
  • <>: Sender address rejected: Domain not found (in reply to RCPT TO command)
  • pumbaa.documentfoundation.org[2a01:4f8:150:4343::2]:25: Network is unreachable (from antares)
  • pumbaa.documentfoundation.org[2a01:4f8:150:4343::2]:25: Network is unreachable (from berta)
  • <>: Sender address rejected: Domain not found (in reply to RCPT TO command)
  • <>: Sender address rejected: Domain not found (in reply to RCPT TO command)
  • <>: Sender address rejected: Domain not found (in reply to RCPT TO command)
  • <> (expanded from <root>): connect to 127.0.0.1[127.0.0.1]:10026: Connection refused (amavis doesn't seem to start)

Rather than creation exceptions on pumbaa, I prefer if we fix the issues on the machines directly.
Note that there might be some heavy mail backlog on the sending machines, so check postqueue before fixing - we once got blacklisted as a zillion of preserved mails were sent at once.

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 #1

Updated by Florian Effenberger almost 8 years ago

  • Description updated (diff)
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 #2

Updated by Florian Effenberger almost 8 years ago

  • Target version changed from Q4/2016 to Q1/2017
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 #3

Updated by Florian Effenberger over 7 years ago

  • Status changed from New to In Progress
  • Target version changed from Q1/2017 to Q2/2017
  • % Done changed from 0 to 50
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 #4

Updated by Florian Effenberger over 7 years ago

  • Target version changed from Q2/2017 to Q3/2017

In today's mail, I spotted

  • antares
  • pollux

Can you give a quick update which boxes have been fixed and which still need fixing?

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 #5

Updated by Guilhem Moulin over 7 years ago

What needs fixing with these two is the missing hostnames (mail.tdf rejects the message because the domain part of the envelope sender address doesn't have an A record). I'm waiting for the smarthost to fix these properly (there will be a secure link between each client and the smarthost so we can skip postconf's reject_unknown_sender_domain; and the smarthost should then rewrite the envelope sender address to be internet routable.)

Other boxes should be fixed.

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 #6

Updated by Guilhem Moulin over 7 years ago

  • Blocked by Task #2256: Setup a smarthost to relay service and automatic system emails added
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 #7

Updated by Florian Effenberger over 7 years ago

What needs fixing with these two is the missing hostnames (mail.tdf
rejects the message because the domain part of the envelope sender
address doesn't have an A record). I'm waiting for the smarthost to fix
these properly (there will be a secure link between each client and the
smarthost so we can skip postconf's |reject_unknown_sender_domain|; and
the smarthost should then rewrite the envelope sender address to be
internet routable.)

Sounds sensible.

Other boxes should be fixed.

Thanks!

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 #8

Updated by Florian Effenberger about 7 years ago

  • Blocked by deleted (Task #2256: Setup a smarthost to relay service and automatic system emails)
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 #9

Updated by Florian Effenberger about 7 years ago

  • Status changed from In Progress to Closed

Merging with #2256

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