Feature #339
closed
AskLibreOffice description for feedback form
Added by Robinson Tryon about 10 years ago.
Updated over 8 years ago.
Description
Users frequently employ the Ask site Feedback form to pose questions about the LibreOffice suite. We should add a note giving further instruction, saving the admins time in composing responses to all of these individuals...:
http://ask.libreoffice.org/en/feedback/?next=/en/questions/
Current text:
Give us your feedback!
Dear (username), we look forward to hearing your feedback. Please type and send us your message below.
Your message:
Suggested text:
Give us your feedback!
Dear (username), we look forward to hearing your feedback about the Ask LibreOffice website.
Please compose your message in the form below.
N.B. This page is for feedback about the Ask LibreOffice website only. General questions about the LibreOffice suite will not merit a response.
For answers to general questions about the LibreOffice suite, please click the "ASK YOUR QUESTION" button on the front page.
Your message:
Can you check if this is doable with the current AskBot already, or if this needs to be developed as a feature? I assume we need to modify some template and poke Evgeny to not overwrite it, but feedback is welcome
- Category set to AskLibO
- Assignee set to Robinson Tryon
Florian Effenberger wrote:
Can you check if this is doable with the current AskBot already, or if this needs to be developed as a feature? I assume we need to modify some template
Looks like the particular template is in
askbot/templates/feedback.html
and poke Evgeny to
not overwrite it, but feedback is welcome
Sure, that seems sensible.
Cloph: where does the Ask code live? Do we have a local version stored in git?
(If not, perhaps we can use git to store/deploy our local changes?)
Thanks,
--R
Most likely not easy to achieve, as we would have to fork localizations. Best is to poke Evgeny (sent you his contact data) if there's an easy solution to that or if this needs coding work.
No reply from Evgeny, Robinson will poke him again
- Status changed from New to In Progress
Florian Effenberger wrote:
No reply from Evgeny, Robinson will poke him again
Yep, just poked Evgeny again via email.
Hi Robinson, I've implemented the feature, will deploy this tomorrow.
Evgeny wrote: "I've added a setting where you can edit the text above the form. This will be deployed today."
- Priority changed from Normal to Urgent
Florian Effenberger wrote:
Seems to be available now at http://ask.libreoffice.org/settings/FEEDBACK/ - thanks, Evgeny!
It would be good if you, Robinson, can quickly update the text for all locales - thanks!
EN and DE now updated. Having issue with my updates not "sticking" for other locales. Perhaps I don't have enough perms, or something isn't "hooked up" correctly for other langs to allow me to change the values?
Same for me, just tried it
Florian Effenberger wrote:
Same for me, just tried it
Having same issue in Firefox 38.0 and Chrome 41.0.2272.76. Perhaps Evgeny has some insight about the issue? [ I've emailed him ]
Florian: Any update here?
Sadly not really, let's talk again on Monday so I can poke Evgeny again
Florian Effenberger wrote:
Poked Evgeny again
Still in a holding pattern here?
Poked him again, didn't hear back from him so far
Sorry, there was an issue with multilingual settings, hopefully fixed now.
Sorry, hopefully fixed now, there was an issue with multilingual settings.
Evgeny Fadeev wrote:
Sorry, hopefully fixed now, there was an issue with multilingual settings.
I'm still having issues making my changes "stick" for other locales. I edit the textbox, and click the SAVE button, but no success...
Asked Evgeny to have a look again
- Subject changed from ASKLIBREOFFICE: Clarify purpose of Feedback form to AskLibreOffice description for feedback form
- Status changed from In Progress to Closed
- Assignee changed from Robinson Tryon to Sophie Gautier
- Priority changed from Urgent to Normal
It seems to work for me now. Asking Sophie to chase localizations within the NLC teams.
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