Infrastructure

Patch for LibreOffice depending on this:

https://gerrit.libreoffice.org/#/c/27028/

added a 303 (see other) redirect for /pt/(.*) to /pt-br/$1

Not convinced that a redirect to en is usefull for all other non-matches. Rather the 404 not found page should have pointers to the available languages.

Excellent for pt-br... works perfectly.

On 404, I agree as well.
Available languages for Ask:

Arabic (ar)
German (de)
English (en)
Spanish (es)
Croatian (hr)
Italian (it)
Japanese (ja)
Korean (ko)
Portuguese (pt)
Romanian (ro)

Can we update the 404 page manually, Olivier, is there a setting in the AskBot web interface?

I don't see where to change the 404 page contents in the Settings UI, although it is translated in the browser language.

(It will be nice to be able to modify the 404 contents at the web UI in the Ask settings.)

I just poked Evgeny to see how easy that is (so we don't mess up with his regular updates/git pulls)

404 page editing is not possible at the moment - checking how much work/budget it would require atm

This is the list of URL that will be activated when user click on link "Get Help Online...", according to the discussions

Incoming link:

http://hub.libreoffice.org/forum/?&LOlang

where LOLang is one of the languages below.

Askbot links:

Arabic (ar) https://ask.libreoffice.org/ar/questions/
Czech (cs) https://ask.libreoffice.org/cs/questions/
Slovak (sk) https://ask.libreoffice.org/sk/questions/
German (de) https://ask.libreoffice.org/de/questions/
English (en) https://ask.libreoffice.org/en/questions/
Spanish (es) https://ask.libreoffice.org/es/questions/
Croatian (hr) https://ask.libreoffice.org/hr/questions/
Italian (it) https://ask.libreoffice.org/it/questions/
Japanese (ja) https://ask.libreoffice.org/ja/questions/
Korean (ko) https://ask.libreoffice.org/ko/questions/
Dutch (nl) https://ask.libreoffice.org/nl/questions/
Portuguese (pt) https://ask.libreoffice.org/pt/questions/
Romanian (ro) https://ask.libreoffice.org/ro/questions/
Norwegian (nn) https://ask.libreoffice.org/en/questions/
Norwegian (nb) https://ask.libreoffice.org/en/questions/
Guarani (es) https://ask.libreoffice.org/es/questions/
Lithuanian (lt) https://ask.libreoffice.org/en/questions/
Turkish (tr) https://ask.libreoffice.org/tr/questions/

Non-askbot links:

Chinese (cn) http://www.libreofficechina.org/forum.php?from=UI
French (fr) https://fr.libreoffice.org/get-help/poser-une-question
Russian (ru) http://forumooo.ru/
Danish (da) http://forum.liboforum.dk/
Tamil (ta) http://ta.libreoffice.org/
Slovenian (sl) http://sl.libreoffice.org/po-pomoc/podpora-skupnosti/

Olivier Hallot wrote:

This is the list of URL that will be activated when user click on link "Get Help Online...", according to the discussions

Editing of the 404 pages is currently not possible. We might order that (with fresh budget) in 2017, but right now, it's not possible.
What request remains then?

I see "redirect from ask.libreoffice.org/pt/questions to ask.libreoffice.org/pt-br/questions"
What else needs doing?

Ouch!

My comment #9 was inserted proly by mistake although it is related because of the hub URL.

From bug#96015, a "Get Help Online" entry is added to the Help menu of LibreOffice. This entry will bring the user to the page indicated by comment #9.

Because of the 2nd bug hunting session, it will be nice to have it ready.

NOTE: the 'de' and 'ru' sites are under discussion becasue they point to a AOO infra and brand.

To recap:

Ticket #1983 is about
1. getting a redirect for ask/pt to ask/pt-br
2. if possible get a specific redirect in nginx for unknown/not
available languages in AskBot (e.g. a match like ask/xx and ask/xx-xx)

Ticket #1988 is about adding some new static URLs at hub

Correct?

Updated list with Slovenian.

For Simplified Chinese,when I click the Get Help Online menu, it opens:
http://hub.libreoffice.org/forum/?LOlang=zh
and then redirects to:
https://ask.libreoffice.org/zh/questions/
which does not exist.

In the redmine list we have the item:
Chinese (cn) http://www.libreofficechina.org/forum.php?from=UI

So the issue may be related to "zh" and "cn" strings.

For the zh locale, we have zh_cn (Simplified Chinese) and zh_tw (Traditional Chinese) variants, which both are active locales in libreoffice.

I suggest we add redirect for "zh" to http://www.libreofficechina.org/forum.php?from=UI (we have both Simplified and Tranditional support in the site), I assume the zh_tw team will agree.